- All correspondence will be sent to the first named person at the address
specified on the booking form.
- Only the named persons on the booking form are permitted to stay in
the accommodation, Any person found in the home that is not on the booking
form will be evicted from the premises by our Caretakers.
- The booking is not accepted until acknowledged by us.
- The booking form must be accompanied by a £150 or $240 (USD)
per week deposit.
- The balance, including the refundable £200 or $320 (USD) security
deposit must be paid at least 8 weeks prior to the rental date.
- Provisional Booking:
A provisional booking can be made by telephone or email with a secure
deposit, Dates will be held for 7 days while awaiting payment, if payment
is not received the dates will be open for enquiry
- Rental Period:
The rental period commences at 1600hr, local time on the
day of arrival as indicated on the booking form, Our villa must be vacated
1100hrs local time on the day of departure.
- Refundable Security Deposit:
A security deposit of £200 or $320 (USD) per booking
is required, this deposit will be returned to you within 28 days of
your departure after we have received confirmation from the Caretakers
that our villa has been left in a more than satisfactory condition and
the keys have been returned.
- Accommodation:
The accommodation must not be used in such a way as to cause damage
or disturbance to the property, neighbouring tenants or residents,
- The barbeque
should be cleaned when finished with.
- Smoking:Smoking
is not permitted inside the villa, this is for the comfort of future
guests However you are welcome to use the terrace area. At no time are
pets permitted on the premises. Please be considerate of neighbouring
guests or residents particularly when using the pool area in the evening.
- Topless sunbathing
as this is a Muslim country please be discrete so as not to offend locals.
- Liability: Although
every effort is made to ensure that our villa is in perfect order for
you holiday in the unlikely even that circumstances beyond our control
could cause the cancellation of any booking the owners reserve the right
to cancel the booking at any time and shall only be liable to refund
the monies already paid by the guest (s) or to make alternative arrangements
with the agreement of the guest(s).
- No compensation
will be paid in the even that we have to change if we offer same standard
alternative accommodation.
- As owners we do not
accept any liability whatsoever for death, personal injury, accidents,
loss or damage(s) of personal effects however caused while staying in
or about our property.
- Guests are requested
not to allow unsupervised children to use the pool. Diving is not permitted
(as pools are only 6ft deep). As owners we will not be liable for change
caused by forced major events, e.g. war, riots, strikes, fire, flood,
natural disasters at airports or weather conditions or other events
beyond our control. ( We strongly advise you to
take out your own holiday and medical insurance for all members of your
party).
- Cancellation:
In the event that you cancel your booking, for whatever reason the following
cancellation charges will apply:- (we reserve
the right to cancel the booking if balance is not paid by the due date)
| In
excess of 8 weeks prior to the rental date |
The
Deposit |
| Between
6 & 8 weeks prior to the rental date |
50%
of total rental costs |
| Between
4 & 6 weeks prior to the rental date |
75%
of total rental costs |
| Less
than 4 weeks prior to the rental date |
The
full rental costs |
- Amendments:
Alterations to confirmed bookings may be made at owners discretion,
If any client wishes to make alterations they need to contact us direct
and also confirm in writing.
- Location of Our Villa & Key
Collection: Between
3 & 7 weeks prior to your departure date providing that final payment
has been received specific instructions as to our villa's location will
be sent be it by post or email regarding contact numbers etc. On calling
our Caretakers on your arrival in Dalaman they will give you further
instruction regarding the keys for the villa.
- Complaints:
In the unlikely even of a complaint during your stay please contact
our local Caretaker who will do their best to assist and rectify the
matter as soon as is practically possible. If the problem persists or
is unresolved the owners must be notified immediately. However we cannot
be held responsible for any errors omissions or changes beyond our control
- Should you require any maintenance
while occupying the villa please contact Cumali Oruc (local agent) 00902522842776
or visit the offices of Oruc Carpets and Property Development on the
main street in the village. For any serious difficulties contact me
directly on my UK mobile 07971587167 (emergencies only please)
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